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	<title>Anne Helmond &#187; Web 2.0</title>
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	<description>Anne Helmond. New Media Research Blog</description>
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		<title>Social buttons are breaking search</title>
		<link>http://www.annehelmond.nl/2011/10/06/social-buttons-are-breaking-search/</link>
		<comments>http://www.annehelmond.nl/2011/10/06/social-buttons-are-breaking-search/#comments</comments>
		<pubDate>Thu, 06 Oct 2011 08:12:39 +0000</pubDate>
		<dc:creator>Anne</dc:creator>
				<category><![CDATA[PhD]]></category>
		<category><![CDATA[Research]]></category>
		<category><![CDATA[Web 2.0]]></category>

		<guid isPermaLink="false">http://www.annehelmond.nl/?p=1032</guid>
		<description><![CDATA[In my previous post I wondered if social sharing services are breaking the web with data-rich hyperlinks and today I would like to pose that social sharing services are breaking search. Let&#8217;s assume the following scenario: You search for Facebook &#8220;proprietary protocol&#8221; in Google Web (the &#8220;regular&#8221; Google) and are presented with the following results: While we [...]]]></description>
			<content:encoded><![CDATA[<p>In my previous post I wondered if <a href="http://www.annehelmond.nl/2011/09/26/are-social-sharing-services-breaking-the-web-with-data-rich-hyperlinks/" title="social sharing services are breaking the web with data-rich hyperlinks" >social sharing services are breaking the web with data-rich hyperlinks</a> and today I would like to pose that social sharing services are breaking search. Let&#8217;s assume the following scenario: You search for <em>Facebook &#8220;proprietary protocol&#8221;</em> in Google Web (the &#8220;regular&#8221; Google) and are presented with the following results:</p>
<p><a target="_blank" href="http://www.flickr.com/photos/silvertje/6216831162/" title="facebook _proprietary protocol_ - Google zoeken-1 by Anne Helmond, on Flickr" ><img src="http://farm7.static.flickr.com/6032/6216831162_29966bd79f_z.jpg" alt="facebook _proprietary protocol_ - Google zoeken-1" width="640" height="607" /></a></p>
<p>While we are used to skim through the results for the most relevant results, <strong>the social buttons produce an artifact that disrupts the search index</strong>. A result titled &#8220;Is VTP a proprietary protocol of CISCO?&#8221; is the fifth, unrelevant, result and is only shown due to the fact that they are using a Facebook social button on their website.The social buttons are flooding the index with keywords such as Facebook, Twitter, Share, Add that as a side-effect of sharing technologies. Because of the high penetration of social buttons this may also disrupt research practices on the web.</p>
<p>The following example shows what happens when you search for the keywords <em>Facebook homosexuality</em> in Google Scholar.</p>
<p><a target="_blank" href="http://www.flickr.com/photos/silvertje/6216835454/" title="facebook homosexuality - Google Scholar by Anne Helmond, on Flickr" ><img src="http://farm7.static.flickr.com/6237/6216835454_896578f2cb_z.jpg" alt="facebook homosexuality - Google Scholar" width="621" height="640" /></a></p>
<p>None of the shown results are relevant for my query and are shown because of a Facebook social button on their website. Social buttons are producing an artifact that disrupts search.
<div id="tweetbutton1032" class="tw_button" style=""><a target="_blank" href="http://twitter.com/share?url=http%3A%2F%2Fbit.ly%2FntCrP0&amp;via=silvertje&amp;text=Social%20buttons%20are%20breaking%20search&amp;related=&amp;lang=en&amp;count=horizontal&amp;counturl=http%3A%2F%2Fwww.annehelmond.nl%2F2011%2F10%2F06%2Fsocial-buttons-are-breaking-search%2F"  class="twitter-share-button"  style="width:55px;height:22px;background:transparent url('http://www.annehelmond.nl/wordpress/wp-content/plugins/wp-tweet-button/tweetn.png') no-repeat  0 0;text-align:left;text-indent:-9999px;display:block;">Tweet</a></div>
 
<span class = "" style = " "><iframe src="http://www.facebook.com/plugins/like.php?href=http://www.annehelmond.nl/2011/10/06/social-buttons-are-breaking-search/&layout=button_count&send=false&show_faces=true&width=&action=like&colorscheme=light&font=" scrolling="no" frameborder="0" allowTransparency="true" style="border:none; overflow:hidden; width:px; height:px"></iframe></span> <div class='series_toc'><h4><strong>Article Series - The status of the hyperlink in Web 2.0 </strong></h4><ol><li><a href="http://www.annehelmond.nl/2010/08/18/how-web-1-0-is-the-issuecrawler/"  title='How Web 1.0 is the Issuecrawler?'>How Web 1.0 is the Issuecrawler?</a></li><li><a href="http://www.annehelmond.nl/2010/09/29/the-like-the-share-and-the-retweet-as-pre-configured-links/"  title='The Like, the Share and the (Re)Tweet as pre-configured links'>The Like, the Share and the (Re)Tweet as pre-configured links</a></li><li><a href="http://www.annehelmond.nl/2011/04/16/paper-hit-link-like-and-share-organizing-the-social-and-the-fabric-of-the-web-in-a-like-economy/"  title='Paper: Hit, Link, Like and Share. Organizing the social and the fabric of the web in a Like economy.'>Paper: Hit, Link, Like and Share. Organizing the social and the fabric of the web in a Like economy.</a></li><li><a href="http://www.annehelmond.nl/2011/09/26/are-social-sharing-services-breaking-the-web-with-data-rich-hyperlinks/"  title='Are social sharing services breaking the web with data-rich hyperlinks?'>Are social sharing services breaking the web with data-rich hyperlinks?</a></li><li>Social buttons are breaking search</li></ol></div> <div class='series_links'><a href="http://www.annehelmond.nl/2011/09/26/are-social-sharing-services-breaking-the-web-with-data-rich-hyperlinks/"  title='Are social sharing services breaking the web with data-rich hyperlinks?'>Previous in series</a> </div>]]></content:encoded>
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		<title>Are social sharing services breaking the web with data-rich hyperlinks?</title>
		<link>http://www.annehelmond.nl/2011/09/26/are-social-sharing-services-breaking-the-web-with-data-rich-hyperlinks/</link>
		<comments>http://www.annehelmond.nl/2011/09/26/are-social-sharing-services-breaking-the-web-with-data-rich-hyperlinks/#comments</comments>
		<pubDate>Mon, 26 Sep 2011 15:25:40 +0000</pubDate>
		<dc:creator>Anne</dc:creator>
				<category><![CDATA[PhD]]></category>
		<category><![CDATA[Web 2.0]]></category>
		<category><![CDATA[hyperlinks]]></category>
		<category><![CDATA[links]]></category>
		<category><![CDATA[social sharing]]></category>
		<category><![CDATA[URLs]]></category>

		<guid isPermaLink="false">http://www.annehelmond.nl/?p=1029</guid>
		<description><![CDATA[Social sharing services such as Summify allow users to subscribe to a daily digest of stories that have been shared by their Twitter and/or Facebook users in what they call a &#8220;summary of your social news feeds.&#8221; In the process of tracking shared links on social media platforms, these sharing services are renaming and transforming [...]]]></description>
			<content:encoded><![CDATA[<p>Social sharing services such as Summify allow users to subscribe to a daily digest of stories that have been shared by their Twitter and/or Facebook users in what they call a &#8220;summary of your social news feeds.&#8221; In the process of tracking shared links on social media platforms, these sharing services are renaming and transforming the shared links. A link to Dave Winer&#8217;s article on &#8220;<a target="_blank" href="http://scripting.com/stories/2011/09/24/facebookIsScaringMe.html" title="Facebook is scaring me" >Facebook is scaring me</a>&#8221; in Summify&#8217;s daily summary no longer directly points to Dave Winer&#8217;s blogpost, but instead the URL has been renamed to a Summify URL and the blogpost is framed in a Summify toolbar.</p>
<div class="wp-caption alignnone" style="width: 650px"><a target="_blank" href="http://www.flickr.com/photos/silvertje/6185488600/" title="Summify toolbar by Anne Helmond, on Flickr" ><img src="http://farm7.static.flickr.com/6163/6185488600_61165416d2_z.jpg" alt="Summify toolbar" width="640" height="356" /></a><p class="wp-caption-text">Summify renames http://scripting.com/stories/2011/09/24/facebookIsScaringMe.html into http://summify.com/story/Tn3zdo3fhyiIAD6A/scripting.com/stories/2011/09/24/facebookIsScaringMe.html</p></div>
<p>By rerouting all hyperlinks through their service they are able to gather statistics on shared stories and track how many times a story has been tweeted, liked and shared, and of course, clicked, which is not visible to users but to Summify only. They are creating <strong>data-rich links</strong> because the link does not only refer to the location of the source on the web but also carries quantitative metadata and possible affective metadata, think for example of the possible new Facebook intentions of ToRead and Want. Short-url services such as Bit.ly operate on the same principle: By transforming hyperlinks they are creating short but data-rich links.</p>
<p>What bothers me, as a researcher, is how this framing of the sharable web may break hyperlink analysis and affect research.</p>
<p>Look for example at the LinkedIn digest which provides me with the &#8220;Top Headlines in Internet, Online Media.&#8221; LinkedIn also renames the headlines&#8217; URLs into LinkedIn URLs and presents these headlines in a frame with a LinkedIn toolbar on top.</p>
<div class="wp-caption alignnone" style="width: 650px"><a target="_blank" href="http://www.flickr.com/photos/silvertje/6185609448/" title="LinkedIn toolbar by Anne Helmond, on Flickr" ><img src="http://farm7.static.flickr.com/6174/6185609448_33dcffef52_z.jpg" alt="LinkedIn toolbar" width="640" height="356" /></a><p class="wp-caption-text">LinkedIn toolbar and frame</p></div>
<p>Because LinkedIn renamed the original URL into a data-rich LinkedIn URL, this is the URL we will now be working with, whatever action follows next. This seems disastrous, not only for services such as Delicious, but also for researchers because the original URL will now also be saved (and possibly shared) as a LinkedIn URL, a Summify URL, or any other service that renames URLs. I am a URL purist and I want to save and share the original URL and not a renamed URL but many users will simply share or save the URL they are presented with. This means that tracking the original URL is no longer sufficient for analysis if the URL is also shared and saved as different URLs.</p>
<p>On top of that the LinkedIn URL is either badly formatted or Delicious is not able to interpret it correctly. In any case, attempting to save an article I discovered trough the LinkedIn digest to Delicious is impossible as it attempts to save the generic &#8220;http://www.linkedin.com/news?actionBar=&#8221;.</p>
<div class="wp-caption alignnone" style="width: 650px"><a target="_blank" href="http://www.flickr.com/photos/silvertje/6185661460/" title="Save a Bookmark on Delicious by Anne Helmond, on Flickr" ><img src="http://farm7.static.flickr.com/6169/6185661460_7f8cfac793_z.jpg" alt="Save a Bookmark on Delicious" width="640" height="479" /></a><p class="wp-caption-text">Failed attempt to save a bookmark on Delicious</p></div>
<p>Finally, some websites such as the New York Times do not allow their content to embedded within (social-sharing) frames which breaks the user-experience:</p>
<p><a target="_blank" href="http://www.flickr.com/photos/silvertje/6185689564/" title="Summify: New York Times by Anne Helmond, on Flickr" ><img src="http://farm7.static.flickr.com/6151/6185689564_ed96537150_z.jpg" alt="Summify: New York Times" width="640" height="356" /></a></p>
<p>Should I be worried as a URL purist and researcher about social sharing sites and short URL services renaming URLs?</p>
<p>This post is part of a larger series that looks into <strong>the status of the hyperlink in Web 2.0</strong>.
<div id="tweetbutton1029" class="tw_button" style=""><a target="_blank" href="http://twitter.com/share?url=http%3A%2F%2Fbit.ly%2FovAYid&amp;via=silvertje&amp;text=Are%20social%20sharing%20services%20breaking%20the%20web%20with%20data-rich%20hyperlinks%3F&amp;related=&amp;lang=en&amp;count=horizontal&amp;counturl=http%3A%2F%2Fwww.annehelmond.nl%2F2011%2F09%2F26%2Fare-social-sharing-services-breaking-the-web-with-data-rich-hyperlinks%2F"  class="twitter-share-button"  style="width:55px;height:22px;background:transparent url('http://www.annehelmond.nl/wordpress/wp-content/plugins/wp-tweet-button/tweetn.png') no-repeat  0 0;text-align:left;text-indent:-9999px;display:block;">Tweet</a></div>
 
<span class = "" style = " "><iframe src="http://www.facebook.com/plugins/like.php?href=http://www.annehelmond.nl/2011/09/26/are-social-sharing-services-breaking-the-web-with-data-rich-hyperlinks/&layout=button_count&send=false&show_faces=true&width=&action=like&colorscheme=light&font=" scrolling="no" frameborder="0" allowTransparency="true" style="border:none; overflow:hidden; width:px; height:px"></iframe></span> <div class='series_toc'><h4><strong>Article Series - The status of the hyperlink in Web 2.0 </strong></h4><ol><li><a href="http://www.annehelmond.nl/2010/08/18/how-web-1-0-is-the-issuecrawler/"  title='How Web 1.0 is the Issuecrawler?'>How Web 1.0 is the Issuecrawler?</a></li><li><a href="http://www.annehelmond.nl/2010/09/29/the-like-the-share-and-the-retweet-as-pre-configured-links/"  title='The Like, the Share and the (Re)Tweet as pre-configured links'>The Like, the Share and the (Re)Tweet as pre-configured links</a></li><li><a href="http://www.annehelmond.nl/2011/04/16/paper-hit-link-like-and-share-organizing-the-social-and-the-fabric-of-the-web-in-a-like-economy/"  title='Paper: Hit, Link, Like and Share. Organizing the social and the fabric of the web in a Like economy.'>Paper: Hit, Link, Like and Share. Organizing the social and the fabric of the web in a Like economy.</a></li><li>Are social sharing services breaking the web with data-rich hyperlinks?</li><li><a href="http://www.annehelmond.nl/2011/10/06/social-buttons-are-breaking-search/"  title='Social buttons are breaking search'>Social buttons are breaking search</a></li></ol></div> <div class='series_links'><a href="http://www.annehelmond.nl/2011/04/16/paper-hit-link-like-and-share-organizing-the-social-and-the-fabric-of-the-web-in-a-like-economy/"  title='Paper: Hit, Link, Like and Share. Organizing the social and the fabric of the web in a Like economy.'>Previous in series</a> <a href="http://www.annehelmond.nl/2011/10/06/social-buttons-are-breaking-search/"  title='Social buttons are breaking search'>Next in series</a></div>]]></content:encoded>
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		<title>Interview on Radio 1 about Twitter and the Dutch earthquake</title>
		<link>http://www.annehelmond.nl/2011/09/12/interview-on-radio-1-about-twitter-and-the-dutch-earthquake/</link>
		<comments>http://www.annehelmond.nl/2011/09/12/interview-on-radio-1-about-twitter-and-the-dutch-earthquake/#comments</comments>
		<pubDate>Mon, 12 Sep 2011 09:18:56 +0000</pubDate>
		<dc:creator>Anne</dc:creator>
				<category><![CDATA[Web 2.0]]></category>
		<category><![CDATA[Work]]></category>
		<category><![CDATA[earthquake]]></category>
		<category><![CDATA[meme]]></category>
		<category><![CDATA[radio1]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.annehelmond.nl/?p=1020</guid>
		<description><![CDATA[Last week the Netherlands-German border was struck by a 4.2 earthquake which went unnoticed by many but not on Twitter. It was joked that the quake had a bigger impact on Twitter than anywhere else. I was interviewed by Radio 1 about this phenomenon and I briefly talked about the resemblance between the recent East Coast [...]]]></description>
			<content:encoded><![CDATA[<p>Last week the Netherlands-German border was struck by a 4.2 earthquake which went unnoticed by many but not on Twitter. It was joked that the quake had a bigger impact on Twitter than anywhere else. I was interviewed by Radio 1 about this phenomenon and I briefly talked about the resemblance between the recent East Coast quake and our Dutch quake as reported on Twitter.</p>
<p>One of the similarities was the posting of images illustrating the &#8220;devastating&#8221; effects of the quakes. The fallen plastic lawn chair became an iconic image of the East Coast quake and was copied by many Dutch Twitter users posting similar images.</p>
<div class="wp-caption alignleft" style="width: 285px"><a target="_blank" href="http://twitpic.com/25txue" title="Share photos on twitter with Twitpic" ><img src="http://twitpic.com/show/large/25txue.jpg" alt="Share photos on twitter with Twitpic" width="280" height="275" /></a><p class="wp-caption-text">by @BYT BrightestYoungThings on Twitpic</p></div>
<div class="wp-caption alignleft" style="width: 380px"><a href="http://moby.to/02jjlw"  target="_blank"><img class=" " src="http://a2.img.mobypicture.com/a62aa2baa0408fd358d8e990838cfcbb_view.jpg" alt="Posted using Mobypicture.com" width="370" /></a><p class="wp-caption-text">Schade is enorm!! #aardbeving by @domien on Mobypicture</p></div>
<p>This may be understood in the light of the web&#8217;s sharing culture and meme culture where a particular idea spreads itself online. The fallen lawn chair image became an iconic picture and spread itself virally through re-posting and sharing. The idea of ironically depicting the &#8220;devastating&#8221; mess and &#8220;destruction&#8221; of the earthquake was copied in the Dutch quake and produced its own viral image of fallen over toys. More on the quake and Twitter in the interview on Radio 1 (in Dutch): <strong><a target="_blank" href="http://www.radio1.nl/contents/37189-aardbeving-veroorzaakt-geen-schade" title="Aardbeving deed het goed op Twitter" >Aardbeving deed het goed op Twitter</a></strong></p>
<p>More on Internet Memes and the <a target="_blank" href="http://knowyourmeme.com/memes/events/east-coast-earthquake-virginia-earthquake"  title="East Coast earthquake meme">East Coast earthquake meme</a> on <a target="_blank" href="http://knowyourmeme.com/"  title="Know Your Meme">Know Your Meme</a>.</p>
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		<title>Unlike Us: Understanding Social Media Monopolies and their Alternatives</title>
		<link>http://www.annehelmond.nl/2011/07/17/unlike-us-understanding-social-media-monopolies-and-their-alternatives/</link>
		<comments>http://www.annehelmond.nl/2011/07/17/unlike-us-understanding-social-media-monopolies-and-their-alternatives/#comments</comments>
		<pubDate>Sun, 17 Jul 2011 19:27:37 +0000</pubDate>
		<dc:creator>Anne</dc:creator>
				<category><![CDATA[Events]]></category>
		<category><![CDATA[Research]]></category>
		<category><![CDATA[Web 2.0]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[institute-of-network-cultures]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.annehelmond.nl/?p=1012</guid>
		<description><![CDATA[Invitation to join the network (a series of events, reader, workshops, online debates, campaigns etc.) Concept: Geert Lovink (Institute of Network Cultures/HvA, Amsterdam) and Korinna Patelis (Cyprus University of Technology, Lemasol) Thanks to Marc Stumpel, Sabine Niederer, Vito Campanelli, Ned Rossiter, Michael Dieter, Oliver Leistert, Taina Bucher, Gabriella Coleman, Ulises Mejias, Anne Helmond, Lonneke van [...]]]></description>
			<content:encoded><![CDATA[<p>Invitation to join the network (a series of events, reader, workshops, online debates, campaigns etc.)</p>
<p>Concept: Geert Lovink (Institute of Network Cultures/HvA, Amsterdam) and Korinna Patelis (Cyprus University of Technology, Lemasol)</p>
<p>Thanks to Marc Stumpel, Sabine Niederer, Vito Campanelli, Ned Rossiter, Michael Dieter, Oliver Leistert, Taina Bucher, Gabriella Coleman, Ulises Mejias, Anne Helmond, Lonneke van der Velden, Morgan Currie and Eric Kluitenberg for their input.</p>
<h3>Summary</h3>
<p><strong></strong>The aim of this proposal is to establish a research network of artists, designers, scholars, activists and programmers who work on ‘alternatives in social media’. Through workshops, conferences, online dialogues and publications, Unlike Us intends to both analyze the economic and cultural aspects of dominant social media platforms and to propagate the further development and proliferation of alternative, decentralized social media software.</p>
<p>If you want to join the Unlike Us network, start your own initiatives in this field or hook up what you have already been doing for ages, subcribe to the email list. Traffic will be modest. Soon there will be a special page/blog for the initative on the INC website. Also an independent social network will be installed shortly, using alternative software. More on that later! List info: <a target="_blank" href="http://listcultures.org/mailman/listinfo/unlike-us_listcultures.org" title="http://listcultures.org/mailman/listinfo/unlike-us_listcultures.org" >http://listcultures.org/mailman/listinfo/unlike-us_listcultures.org</a></p>
<h3>Background</h3>
<p><strong></strong>Whether or not we are in the midst of internet bubble 2.0, we can all agree that social media dominate internet and mobile use. The emergence of web-based user to user services, driven by an explosion of informal dialogues, continuous uploads and user generated content have greatly empowered the rise of participatory culture. At the same time, monopoly power, commercialization and commodification are also on the rise with just a handful of social media platforms dominating the social web. These two contradictory processes – both the facilitation of free exchanges and the commercial exploitation of social relationships – seem to lie at the heart of contemporary capitalism.</p>
<p>On the one hand new media create and expand the social spaces through which we interact, play and even politicize ourselves; on the other hand they are literally owned by three or four companies that have phenomenal power to shape such interaction. Whereas the hegemonic Internet ideology promises open, decentralized systems, why do we, time and again, find ourselves locked into closed corporate environments? Why are individual users so easily charmed by these ‘walled gardens’? Do we understand the long-term costs that society will pay for the ease of use and simple interfaces of their beloved ‘free’ services?</p>
<p>The accelerated growth and scope of Facebook’s social space, for example, is unheard of. Facebook claims to have 700 million users, ranks in the top two or three first destination sites on the Web worldwide and is valued at 50 billion US dollars. Its users willingly deposit a myriad of snippets of their social life and relationships on a site that invests in an accelerated play of sharing and exchanging information. We all befriend, rank, recommend, create circles, upload photos, videos and update our status. A myriad of (mobile) applications orchestrate this offer of private moments in a virtual public, seamlessly embedding the online world in users’ everyday life.</p>
<p>Yet despite its massive user base, the phenomena of online social networking remains fragile. Just think of the fate of the majority of social networking sites. Who has ever heard of Friendster? The death of Myspace has been looming on the horizon for quite some time. The disappearance of Twitter and Facebook – and Google, for that matter – is only a masterpiece of software away. This means that the protocological future is not stationary but allows space for us to carve out a variety of techno-political interventions. Unlike Us is developed in the spirit of RSS-inventor and uberblogger Dave Winer whose recent Blork project is presented as an alternative for ‘corporate blogging silos’. But instead of repeating the entrepreneurial-start-up-transforming-into-corporate-behemoth formula, isn’t it time to reinvent the internet as a truly independent public infrastructure that can effectively defend itself against corporate domination and state control?</p>
<h3>Agenda</h3>
<p><strong></strong>Going beyond the culture of complaint about our ignorance and loss of privacy, the proposed network of artists, scholars, activists and media folks will ask fundamental and overarching questions about how to tackle these fast-emerging monopoly powers. Situated within the existing oligopoly of ownership and use, this inquiry will include the support of software alternatives and related artistic practices and the development of a common alternative vision of how the techno-social world might be mediated.</p>
<p>Without falling into the romantic trap of some harmonious offline life, Unlike Us asks what sort of network architectures could be designed that contribute to ‘the common’, understood as a shared resource and system of collective production that supports new forms of social organizations (such as organized networks) without mining for data to sell. What aesthetic tactics could effectively end the expropriation of subjective and private dimensions that we experience daily in social networks? Why do we ignore networks that refuse the (hyper)growth model and instead seek to strengthen forms of free cooperation? Turning the tables, let’s code and develop other ‘network cultures’ whose protocols are no longer related to the logic of ‘weak ties’. What type of social relations do we want to foster and discover in the 21st century? Imagine dense, diverse networked exchanges between billions of people, outside corporate and state control. Imagine discourses returning subjectivities to their ‘natural’ status as open nodes based on dialogue and an ethics of free exchange.</p>
<p>To a large degree social media research is still dominated by quantitative and social scientific endeavors. So far the focus has been on moral panics, privacy and security, identity theft, self-representation from Goffman to Foucault and graph-based network theory that focuses on influencers and (news) hubs. What is curiously missing from the discourse is a rigorous discussion of the political economy of these social media monopolies. There is also a substantial research gap in understanding the power relations between the social and the technical in what are essentially software systems and platforms. With this initiative, we want to shift focus away from the obsession with youth and usage to the economic, political, artistic and technical aspects of these online platforms. What we first need to acknowledge is social media’s double nature.</p>
<p>Dismissing social media as neutral platforms with no power is as implausible as considering social media the bad boys of capitalism. The beauty and depth of social media is that they call for a new understanding of classic dichotomies such as commercial/political, private/public, users/producers, artistic/standardised, original/copy, democratising/ disempowering. Instead of taking these dichotomies as a point of departure, we want to scrutinise the social networking logic. Even if Twitter and Facebook implode overnight, the social networking logic of befriending, liking and ranking will further spread across all aspects of life.</p>
<p>The proposed research agenda is at once a philosophical, epistemological and theoretical investigation of knowledge artifacts, cultural production and social relations and an empirical investigation of the specific phenomenon of monopoly social media. Methodologically we will use the lessons learned from theoretical research activities to inform practice-oriented research, and vice-versa. Unlike Us is a common initiative of the Institute of Network Cultures (Amsterdam University of Applied Science HvA) and the Cyprus University of Technology in Lemasol.</p>
<p>An online network and a reader connected to a series of events initially in Amsterdam and Cyprus (early 2012) are already in planning. We would explicitly like to invite other partners to come on board who identify with the spirit of this proposal, to organize related conferences, festivals, workshops, temporary media labs and barcamps (where coders come together) with us. The reader (tentatively planned as number 8 in the Reader series published by the INC) will be produced mid-late 2012. The call for contributions to the network, the reader and the event series goes out in July 2011, followed by the publicity for the first events and other initiatives by possible new partners.</p>
<h3>Topics of Investigation</h3>
<p>The events, online platform, reader and other outlets may include the following topics inviting theoretical, empirical, practical and art-based contributions, though not every event or publication might deal with all issues. We anticipate the need for specialized workshops and barcamps.</p>
<p><strong>1. Political Economy: Social Media Monopolies</strong><br />
Social media culture is belied in American corporate capitalism, dominated by the logic of start-ups and venture capital, management buyouts, IPOs etc. Three to four companies literally own the Western social media landscape and capitalize on the content produced by millions of people around the world. One thing is evident about the market structure of social media: one-to-many is not giving way to many-to-many without first going through many-to-one. What power do these companies actually have? Is there any evidence that such ownership influences user-generated content? How does this ownership express itself structurally and in technical terms?</p>
<p>What conflicts arise when a platform like Facebook is appropriated for public or political purposes, while access to the medium can easily be denied by the company? Facebook is worth billions, does that really mean something for the average user? How does data-mining work and what is its economy? What is the role of discourse (PR) in creating and sustaining an image of credibility and trustworthiness, and in which forms does it manifest to oppose that image? The bigger social media platforms form central nodes, such as image upload services and short ulr services. This ecology was once fairly open, with a variety of new Twitter-related services coming into being, but now Twitter takes up these services itself, favoring their own product through default settings; on top of that it is increasingly shutting down access to developers, which shrinks the ecology and makes it less diverse.</p>
<p><strong>2. The Private in the Public</strong><br />
The advent of social media has eroded privacy as we know it, giving rise to a culture of self-surveillance made up of myriad voluntary, everyday disclosures. New understandings of private and public are needed to address this phenomenon. What does owning all this user data actually mean? Why are people willing to give up their personal data, and that of others? How should software platforms be regulated?</p>
<p>Is software like a movie to be given parental guidance? What does it mean that there are different levels of access to data, from partner info brokers and third-party developers to the users? Why is education in social media not in the curriculum of secondary schools? Can social media companies truly adopt a Social Network Users’ Bill of Rights?</p>
<p><strong>3. Visiting the Belly of the Beast</strong><br />
The exuberance and joy that defined the dotcom era is cliché by now. IT use is occurring across the board, and new labour conditions can be found everywhere. But this should not keep our eyes away from the power relations inside internet companies. What are the geopolitical lines of distribution that define the organization and outsourcing taking place in global IT companies these days? How is the industry structured and how does its economy work?</p>
<p>Is there a broader connection to be made with the politics of land expropriation and peasant labour in countries like India, for instance, and how does this analytically converge with the experiences of social media users? How do monopolies deal with their employees’ use of the platforms? What can we learn from other market sectors and perspectives that (critically) reflect on, for example, techniques of sustainability or fair trade?</p>
<p><strong>4. Artistic Responses to Social Media</strong><br />
Artists are playing a crucial role in visualizing power relationships and disrupting subliminal daily routines of social media usage. Artistic practice provides an important analytical site in the context of the proposed research agenda, as artists are often first to deconstruct the familiar and to facilitate an alternative lens to understand and critique these media. Is there such a thing as a social ‘web aesthetics’? It is one thing to criticize Twitter and Facebook for their primitive and bland interface designs. How can we imagine the social in different ways? And how can we design and implement new interfaces to provide more creative freedom to cater to our multiple identities? Also, what is the scope of interventions with social media, such as, for example, the ‘dislike button’ add-on for Facebook? And what practices are really needed? Isn’t it time, for example, for a Facebook ‘identity correction’?</p>
<p><strong>5. Designing culture: representation and software</strong><br />
Social media offer us the virtual worlds we use every day. From Facebook’s ‘like’ button to blogs’ user interface, these tools empower and delimit our interactions. How do we theorize the plethora of social media features? Are they to be understood as mere technical functions, cultural texts, signifiers, affordances, or all these at once? In what ways do design and functionalities influence the content and expressions produced? And how can we map and critique this influence? What are the cultural assumptions embedded in the design of social media sites and what type of users or communities do they produce?</p>
<p>To answer the question of structure and design, one route is to trace the genealogy of functionalities, to historicize them and look for discursive silences. How can we make sense of the constant changes occurring both on and beyond the interface? How can we theorize the production and configuration of an ever-increasing algorithmic and protocological culture more generally?</p>
<p><strong>6. Software Matters: Sociotechnical and Algorithmic Cultures</strong><br />
One of the important components of social media is software. For all the discourse on sociopolitical power relations governed by corporations such as Facebook and related platforms, one must not forget that social media platforms are thoroughly defined and powered by software. We need critical engagement with Facebook as software. That is, what is the role of software in reconfiguring contemporary social spaces? In what ways does code make a difference in how identities are formed and social relationships performed? How does the software function to interpellate users to its logic? What are the discourses surrounding software?</p>
<p>One of the core features of Facebook for instance is its news feed, which is algorithmically driven and sorted in its default mode. The EdgeRank algorithm of the news feed governs the logic by which content becomes visible, acting as a modern gatekeeper and editorial voice. Given its 700 million users, it has become imperative to understand the power of EdgeRank and its cultural implications. Another important analytical site for investigation are the ‘application programming interfaces’ (APIs) that to a large extent made the phenomenal growth of social media platforms possible in the first place. How have APIs contributed to the business logic of social media? How can we theorize social media use from the perspective of the programmer?</p>
<p><strong>7. Genealogies of Social Networking Sites</strong><br />
Feedback in a closed system is a core characteristic of Facebook; even the most basic and important features, such as ‘friending’, traces back to early cybernetics’ ideas of control. While the word itself became lost in various transitions, the ideas of cybernetics have remained stable in fields such as artificial intelligence, robotics and the biopolitical arena. Both communication and information theories shaped this discourse. How does Facebook relate to such an algorithmic shape of social life? What can Facebook teach us about the powers of systems theory? Would Norbert Wiener and Niklas Luhmann be friends on Facebook?</p>
<p><strong>8. Is Research Doomed?</strong><br />
The design of Facebook excludes the third person perspective, as the only way in is through ones own profile. What does this inbuilt ‘me-centricity’ imply for social media research? Does it require us to rethink the so-called objectivity of researchers and the detached view of current social research? Why is it that there are more than 200 papers about the way people use Facebook, but the site is ‘closed’ to true quantitative inquiry? Is the state of art in social media research exemplary of the ‘quantitative turn’ in new media research? Or is there a need to expand and rethink methods of inquiry in social media research? Going beyond the usual methodological approaches of the quantitative and qualitative, we seek to broaden the scope of investigating these media. How can we make sense of the political economy and the socio-technical elements, and with what means? Indeed, what are our toolkits for collective, transdisciplinary modes of knowledge and the politics of refusal?</p>
<p><strong>9. Researching Unstable Ontologies</strong><br />
Software destabilizes Facebook as a solid ontology. Software is always in becoming and so by nature ontogenetic. It grows and grows, living off of constant input. Logging on one never encounters the same content, as it changes on an algorithmic level and in terms of the platform itself. What does Facebook’s fluid nature imply for how we make sense of and study it? Facebook for instance willingly complicates research: 1. It is always personalized (see Eli Pariser). Even when creating ‘empty’ research accounts it never gives the same results compared to other people’s empty research accounts. 2. One must often be ‘inside’ social media to study it. Access from the outside is limited, which reinforces the first problem. 3. Outside access is ideally (for Facebook and Twitter) arranged through carefully regulated protocols of APIs and can easily be restricted. Next to social media as a problem for research, there is also the question of social research methods as intervention.</p>
<p><strong>10. Making Sense of Data: Visualization and Critique</strong><br />
Data representation is one of the most important battlefields nowadays. Indeed, global corporations build their visions of the world increasingly based on and structured around complex data flows. What is the role of data today and what are the appropriate ways in which to make sense of the burgeoning datasets? As data visualization is becoming a powerful buzzword and social research increasingly uses digital tools to make ‘beautiful’ graphs and visualizations, there is a need to take a step back and question the usefulness of current data visualization tools and to develop novel analytical frameworks through which to critically grasp these often simplified and nontransparent ways of representing data.</p>
<p>Not only is it important to develop new interpretative and visual methods to engage with data flows, data itself needs to be questioned. We need to ask about data’s ontological and epistemological nature. What is it, who is the producer, for whom, where is it stored? In what ways do social media companies’ terms of service regulate data? Whether alternative social media or monopolistic platforms, how are our data-bodies exactly affected by changes in the software?</p>
<p><strong>11. Pitfalls of Building Social Media Alternatives</strong><br />
It is not only important to critique and question existing design and socio-political realities but also to engage with possible futures. The central aim of this project is therefore to contribute and support ‘alternatives in social media’. What would the collective design of alternative protocols and interfaces look like? We should find some comfort in the small explosion of alternative options currently available, but also ask how usable these options are and how real is the danger of fragmentation. How have developers from different initiatives so far collaborated and what might we learn from their successes and failures? Understanding any early failures and successes of these attempts seems crucial.</p>
<p>A related issue concerns funding difficulties faced by projects. Finally, in what ways does regionalism (United States, Europe, Asia) feed into the way people search for alternatives and use social media.</p>
<p><strong>12. Showcasing Alternatives in Social Media</strong><br />
The best way to criticize platform monopolies is to support alternative free and open source software that can be locally installed. There are currently a multitude of decentralized social networks in the making that aspire to facilitate users with greater power to define for themselves with whom share their data. Let us look into the wildly different initiatives from Crabgrass, Appleseed, Diaspora, NoseRub, BuddyCloud, Protonet, StatusNet, GNU Social, Lorea and OneSocialWeb to the distributed Twitter alternative Thimbl.</p>
<p>In which settings are these initiative developed and what choices are made for their design? Let’s hear from the Spanish activists who have recently made experiences with the n-1.cc platform developed by Lorea. What community does this platform enable? While traditional software focuses on the individual profile and its relation to the network and a public (share with friends, share with friends of friends, share with public), the Lorea software for instance asks you with whom to share an update, picture or video. It finegrains the idea of privacy and sharing settings at the content level, not the user’s profile. At the same time, it requires constant decision making, or else a high level of trust in the community you share your data with. And how do we experience the transition from, or interoperability with, other platforms? Is it useful to make a distinction between corporate competitors and grassroots initiatives? How can these beta alternatives best be supported, both economically and socially? Aren’t we overstating the importance of software and isn’t the availability of capital much bigger in determining the adoption of a platform?</p>
<p><strong>13. Social Media Activism and the Critique of Liberation Technology</strong><br />
While the tendency to label any emergent social movement as the latest ‘Twitter revolution’ has passed, a liberal discourse of ‘liberation technology’ (information and communication technologies that empower grassroots movements) continues to influence our ideas about networked participation. This discourse tends to obscure power relations and obstruct critical questioning about the capitalist institutions and superstructures in which these technologies operate. What are the assumptions behind this neo-liberal discourse? What role do ‘developed’ nations play when they promote and subsidize the development of technologies of circumvention and hacktivism for use in ‘underdeveloped’ states, while at the same time allowing social media companies at home to operate in increasingly deregulated environments and collaborating with them in the surveillance of citizens at home and abroad? What role do companies play in determining how their products are used by dissidents or governments abroad? How have their policies and Terms of Use changed as a result?</p>
<p><strong>14. Social Media in the Middle East and Beyond</strong><br />
The justified response to downplay the role of Facebook in early 2011 events in Tunisia and Egypt by putting social media in a larger perspective has not taken off the table the question of how to organize social mobilizations. Which specific software do the ‘movements of squares’ need? What happens to social movements when the internet and ICT networks are shut down? How does the interruption of internet services shift the nature of activism? How have repressive and democratic governments responded to the use of ‘liberation technologies’? How do these technologies change the relationship between the state and its citizens? How are governments using the same social media tools for surveillance and propaganda or highjacking Facebook identities, such as happened in Syria? What is Facebook’s own policy when deleting or censoring accounts of its users?</p>
<p>How can technical infrastructures be supported which are not shutdown upon request? How much does our agency depend on communication technology nowadays? And whom do we exclude with every click? How can we envision ‘organized networks’ that are based on ’strong ties’ yet open enough to grow quickly if the time is right? Which software platforms are best suited for the ‘tactical camping’ movements that occupy squares all over the world?</p>
<p><strong>15. Data storage: social media and legal cultures</strong><br />
Data that is voluntarily shared by social media users is not only used for commercial purposes, but is also of interest to governments. This data is stored on servers of companies that are bound to the specific legal culture and country. This material-legal complex is often overlooked. Fore instance, the servers of Facebook and Twitter are located in the US and therefore fall under the US jurisdiction. One famous example is the request for the Twitter accounts of several activists (Gonggrijp, Jónsdóttir, Applebaum) affiliated with Wikileaks projects by the US government. How do activists respond and how do alternative social media platforms deal with this issue?</p>
<p><strong>Contact details:</strong></p>
<p>Geert Lovink (geert@xs4all.nl)<br />
Korinna Patelis (korinna.patelis@cut.ac.cy / kpatelis@yahoo.com)</p>
<p>Institute of Network Cultures<br />
CREATE-IT/Hogeschool van Amsterdam<br />
<a target="_blank" href="http://www.networkcultures.org" title="www.networkcultures.org" > www.networkcultures.org</a></p>
<p>&nbsp;</p>
<p>UPDATE: <a target="_blank" href="http://networkcultures.org/wpmu/unlikeus" >Unlike Us website</a>. The Unlike Us conference will take place on March 9-10, 2012 in Amsterdam.
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		<title>Paper: Hit, Link, Like and Share. Organizing the social and the fabric of the web in a Like economy.</title>
		<link>http://www.annehelmond.nl/2011/04/16/paper-hit-link-like-and-share-organizing-the-social-and-the-fabric-of-the-web-in-a-like-economy/</link>
		<comments>http://www.annehelmond.nl/2011/04/16/paper-hit-link-like-and-share-organizing-the-social-and-the-fabric-of-the-web-in-a-like-economy/#comments</comments>
		<pubDate>Sat, 16 Apr 2011 10:53:06 +0000</pubDate>
		<dc:creator>Anne</dc:creator>
				<category><![CDATA[Digital Methods Initiative]]></category>
		<category><![CDATA[PhD]]></category>
		<category><![CDATA[Research]]></category>
		<category><![CDATA[Research papers]]></category>
		<category><![CDATA[Web 2.0]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[hyperlinks]]></category>
		<category><![CDATA[like button]]></category>
		<category><![CDATA[like economy]]></category>
		<category><![CDATA[links]]></category>
		<category><![CDATA[social plugins]]></category>
		<category><![CDATA[social web]]></category>

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		<description><![CDATA[Co-authored paper by: Carolin Gerlitz (Goldsmiths, University of London) and Anne Helmond (University of Amsterdam). Paper presented at the DMI mini-conference, 24-25 January 2011 at the University of Amsterdam. Introduction Different types of social buttons have diffused across blogs, news websites, social media platforms and other types of websites. These buttons allow users to share, [...]]]></description>
			<content:encoded><![CDATA[<p><em>Co-authored paper by: Carolin Gerlitz (Goldsmiths, University of London) and Anne Helmond (University of Amsterdam). Paper presented at the DMI mini-conference, 24-25 January 2011 at the University of Amsterdam.</em></p>
<p><strong>Introduction</strong><br />
Different types of social buttons have diffused across blogs, news websites, social media platforms and other types of websites. These buttons allow users to share, bookmark or recommend the webpage or blogpost across different platforms such as Facebook, Twitter, Digg, Reddit, Delicious, Stumbleupon, etc. The buttons often show a counter of how many times the page/post has been shared or recommended: x likes, x shares, x tweets. These likes, shares and tweets may be approached from a new media studies perspective as new types of hyperlinks and from an economic sociology perspective open up questions about the increasing interrelation between the social, technicity and value online. Within new media studies the hyperlink has previously been studied as a form of currency of the web establishing an economy of links (Walker 2002 &amp; Jarvis 2009) and as an indicator of a discursive relationship (Rogers 2002).</p>
<p>The economy of links describes the link as a currency of the informational web in which search engines use hyperlinks to look at the relations between websites in order to establish a ranking. The term informational web is often used to describe the world wide web as a publication medium for publishing content (Ross 2009) and is characterized by the linking of information (Wesh 2007).2 In this web search engines act as main actors to be able to navigate through all the information by recommending pages based on authority measures.</p>
<p>According to social networking site Facebook “the informational Web is being eclipsed by the social Web” (Claburn 2009). In contrast to the informational web where search engines focus on links between websites, the social web “is a set of relationships that link together people over the Web” and “the applications and innovations that can be built on top of these relationships” (Halpin &amp; Tuffield 2010) and is characterized by the linking of people (Wesh 2007).3 Within the social web search engines and social media platforms look at the connections between people and their relations to other web users or web objects. Facebook popularized the term Social Graph “to describe how Facebook maps out people&#8217;s connections” (Zuckerberg 2009). As Facebook considers its services inherently social and its plugins and buttons are called &#8216;Social plugins&#8217; we summarize the activities they generate as so-called “social activities.”</p>
<p>Where Google can be seen as the main agent of the informational web and the regulator of the link economy, Facebook is currently seen as the emerging agent of the social web. Especially the company’s recent efforts to make the entire web experience more social mark the advent of a different type of economy which is based on social indexing of the web: the Like economy. Key elements of this economy are the social buttons, the activities they generate and the way they connect Facebook with the entire web.</p>
<p>According to Facebook, liking and sharing are valuable for users and the company because they enable to experience the web more socially. A similar connection between the social and economic value has been developed by Adam Arvidsson (2009) with his idea of an ethical economy in which value creation is based on collective negotiation and in which economic value creation is related to the quality of social bonds that are generated. Within this paper we want to question the centrality of social dynamics and social relations as key driver for platform engagement and the Like economy. Through merging a new media with an economic sociology perspective, we will shift attention away from the users and the social to the impact of issues on social activities, as well as their interrelation with technicity and the fabric of the web. Based on an extensive empirical study of button presence and engagement within a sample of 592 URLs, we ask how issues, technicity and the social create a productive assemblage of value creation in an emerging Like economy.</p>
<p>In what follows, this paper aims to address these questions by first looking at the history of different types of web economies over time. How do these ‘new’ social activities central within the social web relate to the hit and link economy of the informational web? What creates engagement and how does this engagement organize the fabric of the web and sociality? And finally, what are the perspectives of a Like economy?</p>
<p>Download full paper as PDF: <a href="http://www.annehelmond.nl/wordpress/wp-content/uploads//2011/04/GerlitzHelmond-HitLinkLikeShare.pdf" >GerlitzHelmond-HitLinkLikeShare.pdf</a></p>
<p>We&#8217;d be happy to receive any comments and feedback!
<div id="tweetbutton1010" class="tw_button" style=""><a target="_blank" href="http://twitter.com/share?url=http%3A%2F%2Fbit.ly%2Fg7yRtY&amp;via=silvertje&amp;text=Paper%3A%20Hit%2C%20Link%2C%20Like%20and%20Share.%20Organizing%20the%20social%20and%20the%20fabric%20of%20the%20web%20in%20a%20Like%20economy.&amp;related=&amp;lang=en&amp;count=horizontal&amp;counturl=http%3A%2F%2Fwww.annehelmond.nl%2F2011%2F04%2F16%2Fpaper-hit-link-like-and-share-organizing-the-social-and-the-fabric-of-the-web-in-a-like-economy%2F"  class="twitter-share-button"  style="width:55px;height:22px;background:transparent url('http://www.annehelmond.nl/wordpress/wp-content/plugins/wp-tweet-button/tweetn.png') no-repeat  0 0;text-align:left;text-indent:-9999px;display:block;">Tweet</a></div>
 
<span class = "" style = " "><iframe src="http://www.facebook.com/plugins/like.php?href=http://www.annehelmond.nl/2011/04/16/paper-hit-link-like-and-share-organizing-the-social-and-the-fabric-of-the-web-in-a-like-economy/&layout=button_count&send=false&show_faces=true&width=&action=like&colorscheme=light&font=" scrolling="no" frameborder="0" allowTransparency="true" style="border:none; overflow:hidden; width:px; height:px"></iframe></span> <div class='series_toc'><h4><strong>Article Series - The status of the hyperlink in Web 2.0 </strong></h4><ol><li><a href="http://www.annehelmond.nl/2010/08/18/how-web-1-0-is-the-issuecrawler/"  title='How Web 1.0 is the Issuecrawler?'>How Web 1.0 is the Issuecrawler?</a></li><li><a href="http://www.annehelmond.nl/2010/09/29/the-like-the-share-and-the-retweet-as-pre-configured-links/"  title='The Like, the Share and the (Re)Tweet as pre-configured links'>The Like, the Share and the (Re)Tweet as pre-configured links</a></li><li>Paper: Hit, Link, Like and Share. Organizing the social and the fabric of the web in a Like economy.</li><li><a href="http://www.annehelmond.nl/2011/09/26/are-social-sharing-services-breaking-the-web-with-data-rich-hyperlinks/"  title='Are social sharing services breaking the web with data-rich hyperlinks?'>Are social sharing services breaking the web with data-rich hyperlinks?</a></li><li><a href="http://www.annehelmond.nl/2011/10/06/social-buttons-are-breaking-search/"  title='Social buttons are breaking search'>Social buttons are breaking search</a></li></ol></div> <div class='series_links'><a href="http://www.annehelmond.nl/2010/09/29/the-like-the-share-and-the-retweet-as-pre-configured-links/"  title='The Like, the Share and the (Re)Tweet as pre-configured links'>Previous in series</a> <a href="http://www.annehelmond.nl/2011/09/26/are-social-sharing-services-breaking-the-web-with-data-rich-hyperlinks/"  title='Are social sharing services breaking the web with data-rich hyperlinks?'>Next in series</a></div>]]></content:encoded>
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